PRIVACY POLICY

Version number: 1.0
Effective date: 7th November 2023

1. Who are we?
   1. We are Property-Score Limited.  For privacy queries, you can contact us via the ‘contact us’ form on our website.
2. What’s the purpose of this policy?
   1.  It tells you what to expect when we collect personal information from users of our website/web app. Please only use them if you are completely happy with this policy.
   2. Generally, the policy covers only information provided to us. If you give personal information to other people, such as payment providers or other websites, please check their privacy policies.
3. Might the policy change?
   1. Yes. We will give you notice of the new version by posting it on our service and communicating it otherwise if appropriate.
4. What do we collect?
   1. Information that you upload to our Service or otherwise such as:
      • your name and contact details;
      • information about your authorised users;
      • account information such as your username and password;
      • details about your transactions on our service;
      • information that you provide for display on our service and/or in communications with us including surveys and feedback; and
      • contact or other information which you give or allow us to use for newsletters or other marketing;
      • information you provide on registration or otherwise such as the address of the property of interest, type of property (e.g., house / flat, tenure), property description, property photos/videos, your personal property notes and feature notes, your feature arrangement, your scoring of the property and your profile (e.g., capacity in which you’re renting / buying). We will also collect information about the property’s asking price, offered price, agreed price, agreed annual rental and associated costs (including stamp duty, additional purchase costs, annual utility costs and council tax).
   2. Automated information about your use of our service such as: the internet protocol (IP) address used to connect your device to the internet, connection information such as browser type and version, information about your device including device-type and device identifier, operating system and platform, mobile network data, a unique reference number linked to the data you enter on our system, login details, the site from which you arrived at our service, details of your activity with date / time stamps including pages you visited and your searches / transactions.  
   3. We may receive limited information about you from our payment / authentication providers (for verification purposes) or from other companies if you log in via social media / other websites. This information may include your name, username, contact details, date of birth.
5. What’s our reason / legal basis for collecting the information?
   1. Because it’s necessary to take steps at your request to enter into a contract with you and/or to perform such a contract. This applies to information such as initial enquiries, account information, contact information, and transaction information.
   2. Because it’s in our “legitimate interests”, e.g., sending you marketing communications about our similar products/services, managing and improving our service including tracking usage patterns and preventing or detecting fraud or abuse. This applies to information such as contact details, automated usage data and to surveys and feedback.
   3. Because you’ve specifically agreed on our service (e.g., by selecting a consent box). This may apply to contact or other information that you specifically agree to us using for certain kinds of marketing. You can withdraw permission at any time as explained on our service or by emailing us at the above email address.  
   4. Because it’s necessary to comply with legal or regulatory obligations.
6. How long do we keep personal information?
   1. We will generally hold your information for our default standard retention period of six years after the end of our contract with you, but we may delete it earlier/later as set out below or in our terms and conditions.
   2. We will keep your information that we use for email newsletters or other marketing until you tell us to stop sending you such messages.
   3. We will generally keep automated browsing information for up to 14 months.     
7. To whom do we send or make available your personal information?
   1. To other people who supply us with services, e.g., website/web app hosting and management, web app admin, payment, email distribution, e-commerce, online advertising, analytics, social media, etc.
   2. To other businesses to enable them to send you marketing messages, if you have given permission. You can withdraw permission at any time as explained on our service or by emailing us at the above email address.     
   3. To regulators, the police and other law enforcement or official authorities to help deal with fraud and abuse and/or comply with legal requirements and/or to protect us or others.
   4. To insurers and professional advisers in connection with our insurance cover or to deal with legal claims.
   5. To potential buyers so far as reasonably necessary, in the case of an actual or proposed (including negotiations for a) sale or merger or business combination involving all or the relevant part of our business.
   6. To third party service providers at your request, including solicitors, mortgage brokers, surveyors, etc.
8. Do we send your information outside the UK?
   1. Your personal information (e.g., name, username, contact details, IP address, browsing information) is transferred to companies outside the UK (generally to the US) that provide us with the services mentioned above (see: To whom do we send or make available your personal information?). Where this happens, we will ensure that there is a legal basis to do so, for example in accordance with “adequacy regulations” applying to particular countries (e.g., the “UK-US Data Bridge” if applicable) or under contracts with standard contractual clauses sanctioned by the Information Commissioner that are designed to provide adequate safeguards for your personal information.
9. What rights do you have?
   1. If the legal requirements are met: To ask us for access to your personal information, to rectify it if there are mistakes, to delete it or restrict its use in certain circumstances or to “data portability” or to withdraw any consent you’ve given (e.g., marketing).
   2. You may also have the right to object to use of your personal information in certain circumstances.
   3. If you have a complaint about how we are dealing with your personal information, please contact us by filling out the ’Contact us’ form on our website; please select ‘Customer Support’ as your ‘Reason for contacting us’. If you are not happy with our response or think we are not handling your personal information in accordance with the law you have the right to complain to the Information Commissioner’s Office (ICO).
   4. For more information about your rights, visit the ICO’s website: www.ico.org.uk.

Our Service may provide you with automated guidance in certain circumstances, for

example on steps to take in relation to a property based on its score. We do not

guarantee that such guidance is necessarily appropriate for you or that it is accurate

or up to date and we do not accept legal responsibility for it. Before acting on such

information, you must make your own appropriate and careful enquiries including as

to its accuracy and suitability for your purposes. The information is not intended as

professional or other advice and is not tailored to your personal circumstances. Nor

is it intended to be a substitute for possession of an appropriate level of training,

qualifications, skill and experience in the matters covered. You rely on such

information at your own risk.

 

TERMS AND CONDITIONS

Version number: [version 1.0.]

Effective date: [02 Feb 2023]

1. Who we are

1.1 We are Property-Score Limited. Our company information is at the end of this

document.

 

2. What this is all about

2.1 These are our terms and conditions which apply to our Service (explained below).

They’re available in English only. We’ve tried to make them user-friendly but please

note that the summaries/explanations for each section in capitals aren’t a substitute

for the rest of the text. Please read the entire document carefully and contact us if

anything is unclear. Please save a copy as we don’t file a copy specifically for the

transaction with you.

 

3. Some definitions

THIS SECTION TELLS YOU WHAT CERTAIN WORDS MEAN WHEREVER THEY ARE USED

WITH A CAPITAL LETTER IN THIS DOCUMENT

“Consumer” - an individual acting for purposes which are wholly or mainly

outside that person’s trade, business, craft or profession.

“Content” - all information of whatever kind displayed stored or sent on or

in connection with our Service, and including reports or other outputs based

on your use of the Service or generated for your benefit including property

scores and data packs.

“Service” –our website, our Web App and any related services.

“Web App” - the “Property Score web app

“User” - people or organisations using our Service (whether or not

registered with us).

 

4. How you enter a legal contract with us

THIS SECTION TELLS YOU HOW AND WHEN YOU BECOME LEGALLY BOUND BY A

CONTRACT WITH US

4.1 By registering on our Web App, you enter into a legal contract with us.

4.2 We reserve the right in our discretion for any lawful reason to refuse any request to

use our Service.

4.3 By accessing any part of our Service that does not require registration/payment, you

are also bound by these terms to the extent they are relevant.

 

5. Consumer legal right to cancel (“cooling off”)

IN SHORT: CONSUMERS MAY HAVE THE RIGHT TO GET OUT OF THE CONTRACT

WITHIN THE FIRST 14 DAYS

5.1 If you are a Consumer, you may have the legal right to cancel this contract within 14

days of the start of the contract if you comply with the requirements explained in

the Annex at the end of this document.

5.2 However, you lose the right to cancel where the supply of digital content began

before the end of the cancellation period with your specific agreement, and you

agreed (when registering) that your right to cancel would be lost in such case.

 

6. Changing these terms and conditions

IN SHORT: WE CAN CHANGE THESE TERMS BUT YOU MAY HAVE CERTAIN OPTIONS IF

YOU DISAGREE

6.1 We may change these terms and conditions at any time. We will give you reasonable

notice before they take effect by posting them on our website and/or

communicating them to you by email or otherwise.

6.2 If you don’t agree to the new terms, you can contact us via the contact form on our

website to end this contract on the day before the new terms take effect.

 

7. Your right to use our Service

THIS SECTION SETS OUT CERTAIN LIMITS ON YOUR RIGHT TO USE OUR SERVICE

7.1 We grant you a limited personal non-transferable right to use our Service on any

applicable device owned or controlled by you subject to these terms and conditions.

7.2 You must not use, or attempt to register on, our Service if you are below 18 years of

age.

7.3 You may only use any trial period for the purpose of a genuine assessment of the

Service. You must not attempt to use the Service for more than one trial period. We

can cancel your trial if we find that you have had access to a previous one.

 

8. Standard of Service

THIS SECTION SETS OUT THE LEGAL STANDARD OF SERVICE THAT WE PROMISE YOU

8.1 Subject to the rest of these terms, we agree to provide our Service with reasonable

skill and care.

 

9. Behaviour when using our Service

THIS SECTION SETS OUT THE BEHAVIOUR AND OTHER REQUIREMENTS TO USE OUR

SERVICE

9.1 You agree not to do any of the following in connection with our Service:

break the law or infringe anyone else’s rights;

send, store, display or link to unlawful, infringing or otherwise inappropriate

Content;

deceive or mislead anyone;

send, store, display or link to any Content that includes someone else’s

personal information unless that person is 18 years or over and you have

obtained their written consent or you are otherwise legally allowed to do so

(e.g., as parent/guardian);

use our Service to help you compete with us or to infringe our rights;

disrupt our Service, e.g., spam, viruses, ransomware, malware or phishing;

interfere with or damage our Service or gain unauthorised access to any part

of our system, data, passwords or otherwise;

intercept or modify communications;

impose an unreasonable load on our Service;

deliberately exploit any bugs;

get around any security features including those designed to stop copying of

Content; or

attempt, encourage or assist any of the above.

9.2 You agree to:

comply with the guidance/requirements on our Service; and

cooperate reasonably with us in relation to our Service.

9.3 You agree to ensure that any contact or other information that you supply to us is

accurate and not misleading and you will tell us if there are any important changes.

We are not responsible for checking or updating your contact information even if we

have reason to think that it is wrong or out of date (e.g., because our email is

returned).

 

10. Your Content

THIS SECTION CONTAINS CERTAIN PROMISES BY YOU REGARDING YOUR CONTENT

AND GIVES US SOME RIGHTS INCLUDING TO REMOVE/DELETE/DISCLOSE THE

CONTENT IN CERTAIN CIRCUMSTANCES

10.1 You are responsible for your Content.

10.2 You agree that you have (and will keep) all rights needed to enable us to use your

Content as contemplated by the Service and these Terms & Conditions.

10.3 If you use any features on our Service which enable you to share your Content from

our Service with other sites, we are not responsible for use of this Content on those

sites.

10.4 We are entitled (without telling you or giving you a refund) to reject, suspend, alter,

remove or delete Content or to disclose to the police or other relevant authorities or

to a complainant any Content or behaviour if it is the subject of complaint or where

we have reason to believe that it breaches our Terms & Conditions, or that such

steps are necessary to protect us or others, or that a criminal offence may have been

committed, or where required by law or where requested by the police or other

appropriate authorities or companies who provide relevant services to us.

10.5 It is your responsibility to make your own frequent backups of Content if you want

protection if it is lost or damaged. We are not responsible for loss or damage that

could have been avoided if you had made a backup (but this doesn’t affect our

duties under data protection laws).

10.6 Uninstalling the App may result in deletion of all Content on your device.

 

11. Other peoples’ services / advertising / websites

IN SHORT: WE AREN’T RESPONSIBLE FOR ADVERTISING ETC BY OTHER PEOPLE ON

OUR SERVICE

11.1 We may display advertising and/or links to other websites and/or introduce you to

other people’s services (and we may receive an introduction or other fee for this).

We do not recommend or endorse, nor are we legally responsible for, any of these.

You may choose to visit or use them at your own risk.

 

12. If you create an account on our Service

IN SHORT: YOU ARE RESPONSIBLE FOR YOUR ACCOUNT AND MUST KEEP IT

CONFIDENTIAL

12.1 Unless otherwise specifically stated on our Service, your account is for your personal

use only and is non-transferable. You agree not to allow anyone else to use your

account.

12.2 You agree to take reasonable care to keep your login information confidential and to

tell us immediately of any apparent breach of security such as loss or misuse of a

password. You are responsible for unauthorised people who use your account or

identity (unless and to the extent that we are at fault).

 

13. Paying us

THIS SECTION COVERS YOUR PAYMENT OBLIGATIONS

13.1 Payment is in advance. Prices and payment methods are as explained on our Service.

The prices shown include any applicable VAT or other sales tax unless we say

otherwise.

13.2 Unless we say otherwise on the App, the property scoring and data pack generation

facilities will only be available for use within 12 months of purchase.

13.3 If we have mispriced any part of our Service, we are not obliged to supply the

Service at that price provided we notify you. If we do notify you, then you can decide

if you want to continue with the Service at the correct price.

13.4 You authorise us and our payment provider to place a hold on, or charge, your

payment card for the relevant amounts or otherwise take payment whenever

payments are due in accordance with this agreement. It is your responsibility to

update your payment card details as necessary.

13.5 You must contact us using the form on our website immediately with full details if

you dispute any payment. (On this form, you should select ‘Customer support’ from

the drop-down menu.)

13.6 You agree that you are legally bound by the terms and conditions of any payment

providers whose services you use on our Service. We aren’t responsible for what

they do or don’t do.

 

14. Discount codes

THIS SECTION TELLS YOU HOW YOU ARE ALLOWED TO USE DISCOUNT CODES ON

OUR SERVICE

14.1 You can only use codes to make purchases through the account for which the

discount code was offered and registered. You must not sell or transfer codes to

anyone else.

14.2 Unless we say otherwise: codes expire after 30 days, they can only be used once for

future new orders placed online and you can only use one discount code per

transaction.

14.3 We may suspend or cancel codes and/or cancel any relevant purchase and/or close

any relevant account if we think that the codes have been used fraudulently, illegally

or in breach of our Terms & Conditions or if a relevant payment is charged back or

otherwise cancelled or reversed.

14.4 Codes are subject to any additional specific terms and conditions which are specified

at the point of issue. We reserve the right to discontinue or otherwise modify any

discount codes at any time without prior notice.

 

15. Support

THIS SECTION SETS OUT THE AMBIT OF OUR SUPPORT SERVICE, IF APPLICABLE

15.1 The Service includes support only if we opt to provide support and, if so, by the

specified contact methods. Any support service is only intended to address

configuration and proper use of, or any errors or interruptions arising from, our

Service.

15.2 Unless we say otherwise, any support that we do opt to provide is only available by

completing the “Contact us” form on our Service and receiving a ticket number. You

can expect a reply only between 9am and 5pm on business days in England and we

do not guarantee any particular response times or outcomes. Any response times

given are calculated in English business hours/days unless we say otherwise. We are

allowed to change or withdraw our support service at any time. We may provide you

with an estimated timeframe within which we aim to reply to your support queries.

This timeframe will be adjusted by us based on the quantity of queries received.

15.3 In any event, we aren’t obliged to supply support if you owe us any money or have

otherwise broken this contract.

 

16. Ending or suspending this contract

THIS SECTION TELLS YOU WHEN THIS CONTRACT CAN END OR BE SUSPENDED AND,

IF SO, WHAT HAPPENS

16.1 You are entitled to end this contract at any time by deleting your account as

explained on our Service. (This doesn’t entitle you to a refund unless you have

Consumer “cooling off” rights, explained above.)

16.2 We are entitled to end this contract or suspend part or all of our Service or impose

restrictions on our Service if:

you break this contract;

any fees payable by you are unpaid or charged back;

acting reasonably, we think that it is necessary to protect you, us or others;

we are required to do so by applicable law or regulation or to comply with

an order, instruction or request from a competent authority; or

you or anyone on your behalf acts inappropriately towards us or our staff or

agents.

16.3 We are entitled at any time to end this contract:

if your account has been inactive for at least 36 months or any alternative

period we decide; or

we terminate our Service as a whole if in our reasonable opinion it is

necessary to do so for security, technical or operational reasons.

16.4 If this contract ends:

Your right to use our Service and all licences are terminated.

We are allowed to delete your Content without telling you (including your

property scores and data packs).

Existing rights and liabilities are unaffected.

All terms in this contract that are stated or intended to continue after

termination will continue to apply.

 

17. Our guidance

IN SHORT: YOU RELY ON OUR GUIDANCE AT YOUR OWN RISK

17.1 Our Service may provide you with automated guidance in certain circumstances, for

example on steps to take in relation to a property based on its score. We do not

guarantee that such guidance is necessarily appropriate for you or that it is accurate

or up to date and we do not accept legal responsibility for it. Before acting on such

information, you must make your own appropriate and careful enquiries including as

to its accuracy and suitability for your purposes. The information is not intended as

professional or other advice and is not tailored to your personal circumstances. Nor

is it intended to be a substitute for possession of an appropriate level of training,

qualifications, skill and experience in the matters covered. You rely on such

information at your own risk.

 

18. If our Service doesn’t work properly

IN SHORT: WE DON’T PROMISE THAT OUR SERVICE WILL BE ERROR-FREE

18.1 We do not guarantee that the Service will be uninterrupted or error-free.

18.2 We are entitled without notice and without liability to suspend the Service for

repair, maintenance, improvement or other technical reason. Where possible, notice

of any maintenance will be shown on the Property Score website or Web App.

 

19. Restrictions on our legal responsibility – very important

THIS SECTION LIMITS OUR LEGAL RESPONSIBILITY IN VARIOUS WAYS AND MAKES

YOU RESPONSIBLE FOR CERTAIN LOSSES WE SUFFER, EG IF YOU BREAK THE

CONTRACT

19.1 Nothing in this agreement in any way limits or excludes our liability for negligence

causing death or personal injury or for fraud or fraudulent misrepresentation or for

anything which may not legally be excluded or limited. In this section, any reference

to us includes our officers, employees, sub-contactors, and agents, who have the

right to enforce this agreement.

19.2 If you are a Consumer, subject to the above we shall not be liable for any loss or

damage where:

there is no breach of a legal duty owed to you by us;

such loss or damage was not reasonably foreseeable (meaning it was not an

obvious consequence of our breach or not contemplated by you and us at

the time we entered into this contract);

(and to the extent that) such loss or damage is your fault, for example by not

complying with this agreement; or

such loss or damage relates to a business of yours.

19.3 If you are a Consumer, you will be responsible to us for any reasonably foreseeable

loss or damage we suffer (including claims made by other people) resulting from

your breach of this agreement or misuse of our Service.

19.4 The following clauses apply only if you are not a Consumer (e.g., you are a business):

To the fullest extent allowed by law, you and we exclude all terms,

conditions, warranties and representations howsoever arising, whether

imposed by statute or by law or otherwise, that are not expressly stated in

this agreement.

Subject to the first paragraph in this section (starting “Nothing in this

agreement…”), we shall under no circumstances whatever be liable under or

in connection with this agreement, whether in contract, tort (including

negligence), misrepresentation, breach of statutory duty, or otherwise, for

any:

- loss of profit; loss of data; loss of use; loss of production; loss of

contract; loss of opportunity; loss of savings; or harm to reputation or

loss of goodwill; or

- indirect, consequential or special losses.

Subject to the first paragraph in this section (starting “Nothing in this

agreement…”), our total liability in respect of all other losses arising under

or in connection with this agreement whether in contract, tort (including

negligence), misrepresentation, breach of statutory duty, or otherwise, for

any act or omission or series of connected acts or omissions shall in no

circumstances exceed the total fees paid or payable by you to us in

connection with our Service in the 12 months before the first act or omission

complained of.

You agree to fully indemnify us against all claims and liabilities arising out of

or in connection with your use of the Service and/or breach of this

agreement (except insofar as we are at fault).

This agreement constitutes the entire agreement between us with respect

to its subject matter and supersedes any previous communications or

agreements between us. We both acknowledge that there have been no

misrepresentations and that neither of us has relied on any pre-contractual

statements.

 

20. Intellectual property rights (IP)

THIS SECTION CONFIRMS THAT WE REMAIN OWNER OF COPYRIGHT AND OTHER IP

RIGHTS IN OUR CONTENT AND SETS OUT HOW WE ALLOW YOU TO USE IT

20.1 We and/or our partners own the IP in all Content used on or in connection with our

Service including property scores and data packs.

20.2 You may view our Content on your device for your private personal, non-

commercial, and (if you are a business) your internal business, use only. Except to

the extent that these terms or the functionality of our Service (e.g., sharing buttons)

specifically allow you to, you must not otherwise use any part of our Content

including by copying, publishing (on the Internet or otherwise), selling or altering it,

taking extracts from it or passing any of it on to other people, unless we give you

clear written permission. You must not misrepresent the ownership or source of our

Content, for example by changing or removing any legal notices or author

attributions.

20.3 Just to be clear - you must not collect, scrape, harvest, frame or deep-link to our

Content (whether for machine-learning or otherwise) without our specific prior

written consent.

 

21. Your personal information

IN SHORT: OUR PRIVACY POLICY APPLIES

21.1 You agree that we can deal with your personal information in accordance with our

Privacy Policy [PLEASE INSERT LINK] which may change from time to time.

 

22. Things we can’t control

IN SHORT: WE AREN’T RESPONSIBLE FOR “ACTS OF GOD”

22.1 We are not liable for failure to perform or delay in performing any obligation under

this agreement if the failure or delay is caused by any circumstances beyond our

reasonable control including third party telecommunication failures,

epidemics/pandemics.

 

23. Transferring this contract to someone else

IN SHORT: WE CAN PASS THIS CONTRACT TO SOMEONE ELSE BUT YOU NEED OUR

PERMISSION TO DO LIKEWISE

23.1 We may transfer all or part of our rights or duties under this agreement provided we

take reasonable steps to ensure that your rights under this agreement are not

prejudiced. As this agreement is personal to you, you may not transfer any of your

rights or duties under it without our prior written consent.

 

24. English law and courts

IN SHORT: ENGLISH LAW APPLIES AND ONLY UK COURTS CAN ADJUDICATE ON

DISPUTES

24.1 This contract is under English law and any disputes will be decided only by the courts

of the United Kingdom. If you are a Consumer, you will benefit from any mandatory

provisions of the law of the country in which you are resident. Nothing in these

terms and conditions affects your rights as a Consumer to rely on such mandatory

provisions of local law.

 

25. General

HERE ARE SOME FINAL BUT IMPORTANT POINTS THAT APPLY

25.1 We may send all notices under this agreement by email to the most recent email

address you have given us. You can contact us via the contact form on our website.

Headings used in this agreement are for information and not binding. If any part of

this agreement is ineffective or unenforceable for any reason, the rest of the

agreement will still apply. If either of us overlooks any breach of this agreement by

the other, it can still be actioned later. A person who is not a party to this agreement

can’t enforce it unless the agreement says otherwise. The parties are independent

contractors and, except as otherwise specifically stated above, nothing in this

agreement makes any party an agent, employee or representative of the other.

 

26. Complaints

26.1 If you have any complaints, please request our complaints procedure via the contact

form on our website.

 

27. Information about us

27.1 Company name: Property-Score Limited

27.2 Trading name: “Property Score”

27.3 Country of incorporation: England and Wales

27.4 Registered number: 13169826

27.5 Registered office and contact address: 35 Belsize Lane, London, England, NW3 5AS

27.6 Other contact information: See our website/contact page

 

ANNEX – COOLING OFF

YOUR LEGAL RIGHT TO CANCEL

 

The following applies only if you are a Consumer and have the legal right to cancel this

contract (as explained above).

Right to cancel

1. You have the right to cancel the contract within 14 days without giving any reason.

2. The cancellation period will end after 14 days from the day when we enter a legal

contract with you, i.e., by registering on our Web App.

3. To exercise the right to cancel, you must tell us Property-Score Limited, 35 Belsize

Lane, London, England, NW3 5AS (you can use the contact form on our website) email

address above) of your decision to cancel the contract by a clear statement (e.g., a letter

sent by post or using our contact form). You may use the model cancellation form below, but

you don’t have to.

4. To meet the cancellation deadline, you must send your communication telling us you

want to cancel before the cancellation period ends.

Effects of cancellation

5. If you cancel the contract, we will refund to you all payments received from you.

6. The refund will be made without undue delay, and no later than 14 days after the

day we receive your notice to cancel the contract.

7. The refund will be made using the same means of payment you used for the initial

transaction, unless you expressly agreed otherwise; in any event, you will not incur any fees

as a result of the refund.

8. If you ask us to start performing the services during the cancellation period, you

must pay us an appropriate proportion of the payment to cover services performed until the

point when you tell us you want to cancel the contract.

MODEL CANCELLATION FORM

Complete and return this form only if you wish to cancel the contract:

— To Property-Score Limited, 35 Belsize Lane, London, England (you can use the contact

form on our website):

— I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the

following goods [*]/ for the supply of the following service [*],

— Ordered on [*]/received on [*],

— Name of consumer(s),

— Address of consumer(s),

— Signature of consumer(s) (only if this form is notified on paper),

— Date

[*] Delete as appropriate

 

 COOKIES POLICY

Version number: 1.1

Effective date: 01/12/2023

 

1. We and/or other companies use cookies and other tracking technologies on our website. A cookie is an identifier (a small file of letters and numbers) that is sent to your web browser. Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others. Some are temporary “session” cookies that remain in the cookie file of your browser only until your browser is closed. Whereas persistent cookies stay for longer (depending on the lifetime of the specific cookie). For further information on cookies, including how to use your browser to block them and how to delete existing cookies, visit: www.allaboutcookies.org. Our site’s functionality will be limited if you configure your browser to reject cookies.
    
2. We ourselves may place the following types of cookies:

   Type of cookie	Purpose
   Logged-in status	Assess whether you are logged in to our site
   “Remember me”	Remember you and speed up your login when you return to our site
   Authentication	Identify and authenticate you to help you move easily through the site
   Affiliate	Track whether you have visited us from websites affiliated with us so we can pay affiliates and assess the effectiveness of the affiliate links
   Security	Provide security-related features to protect our site, for example to help stop fraudulent logins
   Cookie notice	Store your response to our cookie notice

    
3. Companies which provide us with a service also place cookies. Some of these cookies (e.g., from Google) may involve certain information, such as your name and contact details and/or the IP and web address of the page you’re visiting, being sent to the company concerned. Below is a summary of the kinds of cookies used together with details about who places them and where you can go to get more information and to opt out (where possible):
    
   • Analytics cookies: These kinds of cookies recognise and count the number of website visitors as well as providing other information about the visit such as duration, route through the website and where the visitor came from. This information helps us to improve the way our website works, for example by making sure users find what they need easily. These cookies are provided by:
     • Google Analytics (“GA”). More information:
     • Google’s overview of GA data practices and safeguarding
     • How to specifically opt out from GA cookies
     • Google’s use of its partners’ data
    
   • Advertising cookies: These kinds of cookies are typically used to personalise ads on this or other sites based on your use of our site, to measure ad effectiveness (for example, how often you click on or view ads and whether you go on to buy something from the advertiser) and to stop you being shown the same ad repeatedly. These cookies are provided by:
     • Google (including Analytics Ad Features / AdSense / Doubleclick)
     • How Google uses cookies and other technologies in advertising including how to opt out of advertising cookies (this explains how ad personalisation works)
     • Google’s use of its partners’ data
     • Facebook (including “Facebook Pixel”)
     • Facebook’s cookies policy (see especially under “Advertising, recommendations, insights and measurement”) including how to control Facebook’s use of cookies
     • Facebook’s privacy policy
     • Microsoft’s Bing
     • Microsoft’s privacy policy including how to control Microsoft’s use of cookies

     
     Note that there are various places where you can go to opt out of many companies’ advertising cookies in one go including some or all of the above:

     • www.networkadvertising.org/choices
     • http://www.youronlinechoices.com/
     • http://optout.aboutads.info
    
   • Social media cookies: These kinds of cookies are placed by social media companies when you use their features on another site, e.g., if you play embedded audio or video, click a Facebook “like” or send a tweet. These features may involve the relevant company using cookies to collect information relating to your visit to our website or your interaction with its services or otherwise. Here is some further information including how you can opt out where this is possible: Facebook, Twitter, Google Plus, LinkedIn, Pinterest, Instagram, YouTube
    
   • Payment provider cookies: Our payment provider may place cookies if you use their payment services on our service:
     • Stripe’s privacy policy
    
   • Email provider cookies: Our email services provider may place cookies in connection with its service:
     • Mailchimp’s cookies policy
    
   • Third party log-in cookies: If you log in through a third party website, that website will place its own cookies on your computer:
     • Facebook’s privacy policy
     • Google’s privacy policy
     • Apple’s privacy policy